Shipping policy

Shipping Policy

Thank you for your order!

All orders are processed within 1–3 business days (Monday–Friday). After your order is processed, it will be shipped to your address.

🌍 Shipping Times
We ship worldwide. Estimated delivery times:

- USA: 5–10 business days  
- UK: 5–10 business days  
- Europe: 5–10 business days  
- Canada: 7–12 business days  
- Australia & New Zealand: 7–15 business days  
- Rest of the world: 10–20 business days  

Please note: Delivery times are estimates and may vary depending on your location and external factors.

🚚 Shipping Costs
- Standard shipping rates are calculated at checkout  
- Free shipping may be offered during promotions

📦 Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order anytime.

⚠️ Delays & Responsibility
We are not responsible for shipping delays caused by:
- customs clearance
- carriers
- weather conditions
- incorrect shipping address

❗ Incorrect Address

If you entered the wrong address, please contact us within 12 hours after placing your order. After that, we cannot guarantee changes.

📭 Lost or Delayed Packages

If your order has not arrived within 30 days, please contact us and we will investigate the issue.

💬 Contact

If you have any questions about shipping, feel free to contact us at:
info@veluroo.com

“All products are made to order.”